Privacy Policy

Effective date: September 17, 2025

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website and use our services, including payment processing for employee payouts, client transactions, and OTP generation via the WhatsApp API. By using our services, you agree to this Policy.

1. Information We Collect

• Personal Information: name, email address, phone number.
• Payment/Payout Data: transaction amounts, methods, timestamps, and limited payout details as needed.
• Technical Data: IP address, device/browser type, OS, and general usage logs.
• WhatsApp Data: phone number and OTP generation timestamps when you opt to receive OTPs via WhatsApp.

2. How We Use Your Information

• Provide and secure our services (payments, payouts, OTP delivery).
• Respond to inquiries and provide customer support.
• Improve site performance, functionality, and reliability.
• Comply with legal and regulatory obligations.

3. Sharing of Your Information

• Payment/Payout Partners: e.g., PhonePe or other gateways to process transactions.
• WhatsApp/Providers: to send OTPs or notifications where you have opted in.
• Service Providers: trusted vendors who help operate our services under confidentiality obligations.
• Legal: when required by law, regulation, or to protect rights and safety.

4. Data Security

We use reasonable technical and organizational measures (including encryption in transit where applicable) to protect personal data against unauthorized access, alteration, or destruction.

5. Data Retention

We retain personal data only for as long as necessary for the purposes described above and to comply with legal requirements. Typical retention periods range from 12–24 months unless a longer period is required by law or for dispute resolution. You may request deletion as described under “Your Rights”.

6. Lawful Basis for Processing

• Consent: e.g., receiving OTPs or messages on WhatsApp.
• Contract: to provide services you request (payments, payouts).
• Legal Obligation: to meet record-keeping or compliance requirements.
• Legitimate Interests: to improve and secure our services (balanced with your rights).

7. Your Rights

Subject to applicable laws, you may request access, correction, or deletion of your personal data, or withdraw consent where we rely on consent.

• WhatsApp Opt-out: you can opt out of WhatsApp messages at any time by replying “STOP”.
• Contact: use the details in “Contact Us” to make a request.

8. Cookies & Tracking

We may use essential cookies or similar technologies to keep the site secure and functional. If we later add analytics or advertising cookies, we will update this Policy and (where required) request your consent.

9. Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the Effective date above. Your continued use of the services after changes become effective constitutes acceptance of the updated Policy.

10. Contact Us

If you have questions or requests regarding this Policy or your personal data, contact us:

• Business Name: Digital Zone
• Address: Bypass Square, Talcher, Angul, Odisha, India
• Email: a.digitalzoneone@gmail.com
• Phone: +91 9937040071